This course offers tools that can help your client conversations go more smoothly and reduce, or even eliminate, those difficult interactions. Being prepared to handle challenging conversations will make your your practice more successful.
Learn why unresolved conflict happens and understand a process for resolving conflicts in your practice. This course includes video and print resources for facilitating a discussion and sharing this process with your team.
Having trouble finding the right employees for your practice? This course will take you through a hiring, interviewing, and recruiting processes that will help you find all-stars to join your team.
